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The TTC wishes to gain an in-depth understanding and comparison of its own Track Maintenance practices, to industry leading standards for a large, complex public rail transit organization. TTC is interested to receive advice and recommendations on how to be more effective and efficient in terms of track inspection, communication, prioritization, preventive and corrective maintenance, track repair methodologies and equipment suitability, while maintaining current service schedule. TTC intends to retain a Consultant to assess the impact of service schedule changes to the maintenance strategies and practices as well as reliability of track components.

Task 1: State of Subway Repair

Observe and report on the general state of subway corridor track assets at any two indoor and two outdoor mainline segments (station-to-station, approx. 1km) of its choosing on each of Line 1 and Line 2. Make risk-based recommendations for improvements to asset condition. 

Task 2: Condition Information

Review and sample condition information gathering processes (NDT, Track Patrol, Geometry and Wear Checks) and subsequent data handling, reporting and archiving. Make recommendations for improvement based on industry-leading practices.

Task 3: Prioritization and Planning

Review the prioritization, planning, scheduling, dispatching and close-out of corrective and preventive maintenance interventions, and longer-term State of Good Repair (SOGR) work. Make recommendations for improvement drawing on risk-based industry-leading practices. 

Task 4: Constraints on Track Maintenance Production and Quality Levels

Review the prioritization, planning, scheduling, dispatching and close-out of corrective and preventive maintenance interventions, and longer-term State of Good Repair (SOGR) work. Make recommendations for improvement drawing on risk-based industry-leading practices.

  • Recommend optimal facilities for the Track Maintenance Group based on size, location and scheduling of the workforce, and relative to business needs. 
  •  Provide benchmark rules, policies, procedures and standards for Track Maintenance management. 
  •  Refer to published sources. Recommend suitable program dashboard to monitor maintenance of track elements, and allow for real-time updates, development of senior management briefings, capturing all critical path items integral to scope, schedule and budget. 
  •  Present best practices of Subway Track Maintenance through effective management using both general industry comparators, as most similar to the TTC, including public sector and public transportation comparators. Private sector comparators may be used where functions are generic, such as safety assurance, funds control. 
  •  Identify track cleanliness standards and make recommendation as to the optimal staffing and efficiency model for sustained performance.  
  •  Compare relevance and effectiveness of KPIs with other similar organizations. 

Client: Toronto Transit Commission

Location: Toronto

Start date: May 1st 2018

End date: July 20th 2018

Duration: 12 Weeks

Services provided: Perform an assessment of the TTC’s Track Maintenance Practices and Processes, and to provide receive advice and recommendations on how to be more effective and efficient in terms of track inspection, communication, prioritization, preventive and corrective maintenance, track repair methodologies, and equipment suitability, while maintaining the current service schedule.