Network Rail has extensive experience of delivering assurance services reinforced by its outstanding safety culture and performance record. We are an industry-leader in the implementation of processes and tools in assurance and compliance to provide continuous improvement.


Customers need to be confident that the application of company standards, policies and procedures are being applied consistently to deliver a safe and reliable service.

From initial specifications through interpretation, implementation, constraint by funds, resources or access, the customer needs to understand whether compliance is achieved and where not the level of risk they may have and how it can be managed or mitigated.


We have a team of technically competent individuals who can provide a range of monitoring or auditing assurance services. These can include:

  • practical and technical advice on the interpretation and implementation of policy, standards and specifications, including the application of controls or risk management
  • assurance that new infrastructure is being designed and constructed with safety by design, lowest whole life cost and Operations and Maintenance requirements are built in
  • a structured process that gives assurance that suppliers are delivering products and systems that are fit-for-purpose and meet safety reliability requirements
  • the development of cost effective audit protocols
  • advice on effectiveness of current assurance regimes
  • KPI development, collation, interpretation and reporting
  • benchmarking of activities, both internally and externally
  • independent and impartial audits or audit support
  • incident and accident investigation.
  • Technology Introduction

    Technology Introduction manages products installed and used on the infrastructure that are deemed critical. We operate tried and tested processes that provide assurance that new or changed products and systems when accepted for use on or about rail infrastructure are: Safe, fit for purpose and do not import unacceptable risks to Network Rail infrastructure

  • KPI collation & reporting

    The outputs of this assurance service are one version of the truth, containing quality and consistent information, which focus on precursor leading indicators to improve the management and where feasible eliminate the ultimate causation factors.

    Deeper statistical analysis is undertaken to help identify linkages and causation factors. Commentary provided against KPIs includes insights from technical experts, risk awareness, improvement plans and progress against actions.

  • Engineering Verification

    Engineering Verification was developed to address weaknesses in the assurance process identified following the fatal train derailment that occurred in 2007 at Lambrigg. The report produced by the Rail Accident Investigation Branch stated

  • High Speed 2

    Incident and accident investigation is required to prevent or reduce the risk of recurrence. This process assists in assessing safety risks and monitoring safety performance.

    The aims of Incident and Accident investigation are: